Vietcombank Visa Platinum

Debit cards

Vietcombank Visa Platinum

Cashback rate

0.3%

Free

Cash withdrawals

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Detailed information

Benefits

Conditions

Card information

Fees

Cashback

Receive a 0.3% cashback on all spending transactions

(Details)

Privileges

Exclusive joining fee offers for prestigious golf clubs in Vietnam and worldwide.
Travel insurance coverage of up to 11.65 billion VND for cardholders and cardholders' immediate family members.
Direct discounts, vouchers from Vietcombank, and Visa cardholder benefits.
Toll-free dedicated hotline at 1800 1565
Exclusive benefits for retail banking services.

Optimal utilisation

Choose from a diverse range of cards to suit your needs: physical or virtual eCard
Supplementary cards for children aged 6 to under 15
Card activation, card opening/locking, inquiry, limit changes, and more... on VCB Digibank

Convenient payment

Cash withdrawal directly or using a QR code at ATMs
Bill payments, fund transfers at ATMs, VCB Digibank
Payments at card-accepting establishments: in-person, contactless
Online payments: on websites, VCB Digibank, various online shopping apps
Payments via electronic wallets/mobile payment apps: Apple Pay, Google Pay, Samsung Pay
Receive money through Visa cards

Requirements

Individuals aged from 15 and above as prescribed by law
Foreign residents legally residing in Vietnam for 12 months or more

Issuance procedure

To request issuance, please provide application forms, personal documents and proof of financial capacity.

Forms

Application form and contract
Card conditions

Card usage limit

Cash withdrawal: up to 200 million VND per day
Spending: up to 500 million VND per day

Card validity

5 years

Number of supplementary cards

Maximum 3 cards

User guide

Instructions on card usage, statement payments, and usage tips

Issuance fee

Free

Annual fee

Primary Card

- Physical Card: 360,000 VND/card/year

Supplementary Card
Free

- Subsequent years' annual fee waived when reaching spending volume of 50 million VND , details

Other fees

Fee schedules (here)

Caculator Tool

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Estimated spending amount

VND

Result

-- VND

Note

Latest promotions

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1. I received a card (credit/debit) but couldn't use it at the ATM, and I don't know the reason why?
Customers who receive a new issued card but cannot use it may encounter the following reasons and can follow these solutions:

1. The card is not yet activated/unlocked. To activate the card, customers can follow one of these instructions:

Send an SMS to the hotline 6167 with the format: VCB<space><KHT><first 6 digits of the card><dot><last 3 digits of the card> (Example: VCB KHT 412975...123) (Or type VCB HELP or HELP KHT and send it to 6167 for guidance)

Log in to VCB Digibank, choose the Card Services section, and select the Activate Card feature.

Contact the card issuing branch.

2. Entered the incorrect PIN provided by the bank for the first time: Customers should check and enter the correct PIN provided.

3. The card is physically damaged or was mishandled by the customer: Customers should contact the card-issuing branch/Customer Service Cenre to get assistance and have a new card issued.
2. What should I do if I perform a card-to-card transfer at the ATM, but the screen shows "invalid destination card"?

Please contact the 24/7 hotline 1900 54 54 13 (for regular customers) / 1800 1565 (for priority customers) or the nearest Vietcombank transaction office/branch to get assistance.
3. Can I perform domestic fund transfer through the card at other banks’ ATMs?

You can perform domestic fund transfer from your Vietcombank debit card to other banks’ card at Vietcombank ATMs. You can access to the our website: www.vietcombank.com.vn to find the nearest ATM locations.