Physical and virtual card issuance
Diverse payment channels with two card issuance options
Redeem points for VCB Rewards gifts

Accumulate reward points to redeem gifts exchange: shopping on VCB Digibank, banking service fees...
Enjoy great deals around the world
Shopping, travel... from Vietcombank, Visa and partners

Benefits
Usage limit
Card information
Fees

VCB Rewards points

  • Earn 2 unlimited points for every 1,000 VND spent
  • Earn 3 bonus points, up to 200,000 points per month, for online, contactless, and supermarket transactions. 

Privileges

  • Evergreen benefits: E-vouchers for discounts or free gifts from card-accepting establishments.
  • Direct discounts, vouchers from Vietcombank, and Visa. 

Optimal utilisation

  • Choose from a diverse range of cards to suit your needs: physical or virtual eCard (Details)
  • Supplementary cards for children aged 6 to under 15 (Details)
  • Card activation, card opening/locking, inquiry, limit changes, and more... on VCB Digibank

Convenient payment

  • Cash withdrawal directly or using a QR code at ATMs
  • Bill payments, fund transfers at ATMs, VCB Digibank
  • Payments at card-accepting establishments: in-person and contactless
  • Online payments: on websites, VCB Digibank, various online shopping apps
  • Payments via electronic wallets/mobile payment apps: Apple Pay, Google Pay, Samsung Pay
  • Receive money through Visa cards

 

Requirements

  • Individual aged from 15 and above as prescribed by law 
  • Foreign residents legally residing in Vietnam for 12 months or more 

Issuance procedure

To request issuance, please provide application forms, and personal documents.

Forms

  • Application form and contract 
  • Dedit card Conditions 

Card usage limit

  • Cash withdrawal 100 million VND/day
  • Spending 200 million VND/day
  • Transfer on VCB Digibank up to 1 billion VND/day

Card validity

5 years

Number of supplementary cards

Maximum 3 cards

User guide

Detailed guide on credit card payment, usage notice, etc.

Issuance fee

  • Physical card: 50,000 VND/main or supplementary card
  • eCard: Free

Annual fee

  • Physical card: 60,000 VND/card/year. Free Annual fee for the first year when card is issued
  • eCard: Free
  • Free annual fee for the next year when card spending reaches 5 million VND, details here

Other fees

Fees details here

Caculator Tool

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Note

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  • 1. I received a card (credit/debit) but couldn't use it at the ATM, and I don't know the reason why?

    Customers who receive a new issued card but cannot use it may encounter the following reasons and can follow these solutions:

    1. The card is not yet activated/unlocked. To activate the card, customers can follow one of these instructions:

    • Send an SMS to the hotline 6167 with the format: VCB<space><KHT><first 6 digits of the card><dot><last 3 digits of the card> (Example: VCB KHT 412975...123) (Or type VCB HELP or HELP KHT and send it to 6167 for guidance)
    • Log in to VCB Digibank, choose the Card Services section, and select the Activate Card feature.
    • Contact the card issuing branch.

    2. Entered the incorrect PIN provided by the bank for the first time: Customers should check and enter the correct PIN provided.

    3. The card is physically damaged or was mishandled by the customer: Customers should contact the card-issuing branch/Customer Service Cenre to get assistance and have a new card issued.

  • 2. What should I do if I perform a card-to-card transfer at the ATM, but the screen shows "invalid destination card"?

    Please contact the 24/7 hotline 1900 54 54 13 (for regular customers) / 1800 1565 (for priority customers) or the nearest Vietcombank transaction office/branch to get assistance.

  • 3. Can I perform domestic fund transfer through the card at other banks’ ATMs?

    You can perform domestic fund transfer from your Vietcombank debit card to other banks’ card at Vietcombank ATMs. You can access to the our website: www.vietcombank.com.vn to find the nearest ATM locations.

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