from Vietcombank, Visa and partners
VCB Rewards points
Optimal utilisation
- Additional card for children aged 6 to under 15 (details)
- Card activation, card opening/locking, inquiry, limit changes, and more… on VCB Digibank
Convenient payment
- Withdraw cash directly from ATMs or using QR codes at ATMs.
- Pay bills and transfer money at ATMs or through VCB Digibank.
- Make in-person contactless payments at establishments that accept the card.
- Perform online payments on websites, VCB Digibank, and various online shopping applications.
- Make payments through electronic wallets and mobile payment applications.
Requirements
- Individual aged from 15 and above as prescribed by law
- Foreign residents legally residing in Vietnam for 12 months or more
Issuance procedure
Forms
- Application form and contract
- Dedit card Conditions
Card usage limit
- Cash withdrawal up to 100 million VND per day.
- Spending up to 200 million VND per day.
(Details)
Card validity
Number of supplementary cards
User guide
Caculator Tool
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward miles must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
- The calculation table is for reference only.
- The conversion rate for reward points must comply with the regulations of each product and may change according to VCB's policies and regulations for each period
Result
Note
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1. I received a card (credit/debit) but couldn't use it at the ATM, and I don't know the reason why?
Customers who receive a new issued card but cannot use it may encounter the following reasons and can follow these solutions:
1. The card is not yet activated/unlocked. To activate the card, customers can follow one of these instructions:
- Send an SMS to the hotline 6167 with the format: VCB<space><KHT><first 6 digits of the card><dot><last 3 digits of the card> (Example: VCB KHT 412975...123) (Or type VCB HELP or HELP KHT and send it to 6167 for guidance)
- Log in to VCB Digibank, choose the Card Services section, and select the Activate Card feature.
- Contact the card issuing branch.
2. Entered the incorrect PIN provided by the bank for the first time: Customers should check and enter the correct PIN provided.
3. The card is physically damaged or was mishandled by the customer: Customers should contact the card-issuing branch/Customer Service Cenre to get assistance and have a new card issued.
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2. What should I do if I perform a card-to-card transfer at the ATM, but the screen shows "invalid destination card"?
Please contact the 24/7 hotline 1900 54 54 13 (for regular customers) / 1800 1565 (for priority customers) or the nearest Vietcombank transaction office/branch to get assistance.
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3. Can I perform domestic fund transfer through the card at other banks’ ATMs?
You can perform domestic fund transfer from your Vietcombank debit card to other banks’ card at Vietcombank ATMs. You can access to the our website: www.vietcombank.com.vn to find the nearest ATM locations.