On August 8, 2024, in Ho Chi Minh City, at the Vietnam Retail Banking Forum, Vietcombank was recognized by the Organizing Committee of the Vietnam Outstanding Banking Awards 2024 and presented with two significant accolades: "Outstanding Digital Bank 2024" and "Outstanding Bank for Small and Medium Enterprises 2024."

This dual recognition in two important award categories underscores Vietcombank's commitment to innovation, the application of modern technology, and the implementation of best practices to deliver sustainable value. It also highlights the bank's dedication to providing unique products, services, and experiences to its customers. Furthermore, this achievement reaffirms Vietcombank's pioneering and leading position in the market, particularly in retail operations.

Outstanding Digital Bank 2024

Aligned with the National Digital Transformation Programme, Vietcombank has identified digital transformation as a cornerstone of their strategy leading up to 2025, with a vision to 2030, aiming to become the premier digital platform among banks in Vietnam.

Representing Vietcombank, Ms. Tran Thi Lien Hang, Deputy Head of Digital Channel Development and Partner Department, received the award.

In June 2024, Vietcombank unveiled the latest iteration of VCB Digibank, a digital banking solution tailored for individual customers. This new version features a revamped interface and user experience flow catering to specific customer segments. It introduces novel services and utilities previously unseen on VCB Digibank, including "One-touch" money transfers, personal financial management tools, group management features, balance change notifications through OTT messaging, emergency customer support, and more. The new generation of VCB Digibank has garnered positive feedback from customers due to its distinctive interface and enhanced functionalities immediately following its launch.

Outstanding Bank for Small and Medium Enterprises 2024

On behalf of Vietcombank, Ms. Bui Thi Thu Thuy - Deputy Head of Retail Product Development Department, received the award.

In order to effectively cater to the requirements of Small and Medium Enterprises (SMEs), Vietcombank has developed a comprehensive ecosystem of products and services to provide robust support to businesses. This ecosystem includes exclusive Vietcombank Visa Business credit and debit cards tailored for Corporate Customers, investment packages in securities, and fund certificates sourced from Vietcombank's affiliated companies like VCBS and VCBF. Additionally, businesses can benefit from the VCB DigiBiz digital banking platform, enabling transactions at any time and from any location, equipped with numerous exceptional features and utilities.

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