Vietcombank - Cho Ray Connect24

Debit cards

Vietcombank Cho Ray Connect24

PAYMENT

Contactless

Specialization

Medical purposes

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Benefits

Conditions

Card information

Fees

Optimal utilisation

Card activation, card opening/locking, inquiry, limit changes, and more... on VCB Digibank

Convenient payment

Withdraw cash directly or via QR code at ATMs.
Pay bills and transfer money at ATMs.
Make payments at card-accepting establishments, directly or contactless.
Perform online payments on websites or through VCB Digibank.
Make mobile payments using Samsung Pay

Requirements

Individual aged from 15 and above as prescribed by law
Foreign residents legally residing in Vietnam for 12 months or more

Issuance procedure

To request issuance, please provide personal documents, and application forms

Forms

Application form and contract
Dedit card Conditions

Card usage limit

Cash withdrawal: 100 million VND per day

Spending: 200 million VND per day

Card validity

6 years

Number of supplementary cards

Maximum 3 cards

Issuance fee

50.000 VND/card

Annual fee

Free

Other fees

Fee schedules (here)

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1. I received a card (credit/debit) but couldn't use it at the ATM, and I don't know the reason why?
Customers who receive a new issued card but cannot use it may encounter the following reasons and can follow these solutions:

1. The card is not yet activated/unlocked. To activate the card, customers can follow one of these instructions:

Send an SMS to the hotline 6167 with the format: VCB<space><KHT><first 6 digits of the card><dot><last 3 digits of the card> (Example: VCB KHT 412975...123) (Or type VCB HELP or HELP KHT and send it to 6167 for guidance)

Log in to VCB Digibank, choose the Card Services section, and select the Activate Card feature.

Contact the card issuing branch.

2. Entered the incorrect PIN provided by the bank for the first time: Customers should check and enter the correct PIN provided.

3. The card is physically damaged or was mishandled by the customer: Customers should contact the card-issuing branch/Customer Service Cenre to get assistance and have a new card issued.
2. What should I do if I perform a card-to-card transfer at the ATM, but the screen shows "invalid destination card"?

Please contact the 24/7 hotline 1900 54 54 13 (for regular customers) / 1800 1565 (for priority customers) or the nearest Vietcombank transaction office/branch to get assistance.
3. Can I perform domestic fund transfer through the card at other banks’ ATMs?

You can perform domestic fund transfer from your Vietcombank debit card to other banks’ card at Vietcombank ATMs. You can access to the our website: www.vietcombank.com.vn to find the nearest ATM locations.

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Vietcombank Cho Ray Connect24

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