On August 18–19, 2026, at the International Centre for Exhibition (I.C.E.) Hanoi, Vietcombank participated in the 2026 Banking Digital Transformation Event as a Gold Partner, showcasing a comprehensive digital financial ecosystem tailored to individual customers, household businesses, and enterprises.

A key highlight was the “Digital Finance Avenue – Cashless Street”, an immersive space that blended the distinctive charm of Hanoi’s Old Quarter with the convenience of modern digital payments.

Organized by the State Bank of Vietnam (SBV), this year’s event was held under the theme “Smart Banking in the Era of Data and AI.”

SBV Governor Pham Duc An delivers remarks at the opening ceremony

Vietcombank’s Digital Transformation Milestones

During the exhibition tour on the morning of August 18, the Vietcombank booth welcomed SBV Governor Pham Duc An, along with representatives from ministries, government agencies, and SBV-affiliated units.

Ms. Doan Hong Nhung, Member of the Executive Board and Head of Vietcombank’s Retail Banking Division, personally introduced the bank’s key digital transformation achievements over the past five years.

One of the standout initiatives was VCB Tablet, a digital solution that streamlines account opening and the registration of banking products and services at branches. With its “One-Touch Identification” feature, the time required to complete many procedures has been reduced from several dozen minutes to just a few seconds.

To date, VCB Tablet has served more than 8.3 million customer visits, helping save more than one million working hours and significantly improving the customer experience.

Ms. Doan Hong Nhung, Member of the Executive Board and Head of Vietcombank’s Retail Banking Division, introduces Vietcombank’s key digital transformation milestones over the past five years to the SBV Governor and other delegates

SBV Governor Pham Duc An and delegates visit Vietcombank’s “Digital Finance Avenue – Cashless Street” experience

As part of the Five-Year Digital Transformation Journey of Vietnam’s Banking Sector presented at the event, Vietcombank also delivered a presentation titled “Digital Identity – The Key to Cross-Border Transactions.” The presentation highlighted the role of digital identity in creating a seamless, convenient, and secure financial experience, particularly as financial services become increasingly interconnected across borders.

Ms. Doan Hong Nhung, Member of the Executive Board and Head of Vietcombank’s Retail Banking Division, represents Vietcombank in presenting “Digital Identity – The Key to Cross-Border Transactions”

Experiencing the “Digital Finance Avenue – Cashless Street”

As part of the exhibition’s “Smart Banking Technology Festival,” the Vietcombank booth recreated the intersection of Hanoi’s traditional street life and today’s digital lifestyle through the “Digital Finance Avenue – Cashless Street” experience.

Vietcombank’s management team and employees pose for a commemorative photo

Familiar street scenes, shops, and everyday transactions were brought into a digital payment ecosystem, allowing visitors to experience firsthand how banking technology is becoming an integral part of everyday life.

VCB News