List of questions

Domestic fund transfer
International Fund Transfer
Receiving Remittances in Vietnam

    • 1. Can I transfer money to the beneficiary account at another bank?
    • 2. Customers withdrawing money at Vietcombank's ATMs, if the transaction is unsuccessful but the account is still debited, how long will it take to get the money refunded? If customers do not conduct an investigation, will they still be refunded?
    • 3. Do I need to inform my relatives abroad when they receive the money? Will the bank notify the sender?
    • 4. Do my relatives need to have an account with Vietcombank to receive the remittance?
    • 5. How can I check the status of the money I transferred?
    • 6. How can I get support from your bank regarding remittance services?
    • 7. How can I receive money transferred to Vietcombank?
    • 8. How can my relatives abroad send money to me through the Swift channel?
    • 9. How can my relatives receive the money I sent through MoneyGram?
    • 10. How long does it take for my relatives in Vietnam to receive money through the MoneyGram channel?
  • in total 3
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