In the context of increasingly sophisticated and complex fraud tactics, proactively detecting and issuing early warnings about accounts showing signs of suspicious activity has become essential to ensuring safe transactions in the digital environment.
Aiming to contribute to a safer digital transaction environment, starting from June 30, 2025, Vietcombank is piloting an automatic alert feature for recipient accounts suspected of fraud or scams for Napas24/7 fast transfer transactions on VCB Digibank.
Specifically, when customers perform a fund transfer via VCB Digibank, the system will automatically identify and alert them if the recipient account displays any of the following signs:
- The recipient’s information does not match the National Population Database;
- The recipient account is listed in warnings issued by authorities;
- The recipient account is flagged as high-risk (e.g., unusually large transactions, receiving money from multiple accounts, etc.).
Through the automated alert system, customers are provided with information regarding the safety level of the recipient account, allowing them to make informed decisions about whether to proceed with the transaction.
This initiative reflects Vietcombank’s commitment to safeguarding customers and promoting a secure digital banking environment. Customers are advised to stay vigilant and regularly consult official updates and safety guidelines on Vietcombank’s website.