Vietcombank cooperates with FPT Retail to implement the agent banking model, allowing customers to deposit/withdraw money at FPT Shop stores during and outside of business hours, including weekdays and weekends.

16/05/2025 15:30
FPT Digital Retail Joint Stock Company (FPT Retail) and Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) have signed a cooperation agreement to implement the agent banking model. The event marks a new step forward in the trend of integrating financial services into the technology retail ecosystem, aiming to optimize utilities for users.

From 16/05/2025, FPT Shop will integrate Vietcombank's payment services into its nationwide store system. This new step helps to provide comprehensive financial solutions to customers more easily and quickly. Specifically, with this model, customers can directly perform Vietcombank's financial services such as cash deposit and withdrawal right at FPT Shop stores, providing convenience and simplicity, and optimizing the experience.

One of the notable advantages of this utility is its time flexibility; customers can proactively conduct transactions according to the operating hours of FPT Shop stores, including periods outside of business hours and on weekends, helping customers save time and flexibly arrange their work.

Speaking at the event, Mr. Hoang Trung Kien - CEO of FPT Retail said: "The cooperation between FPT Retail and Vietcombank to implement the agent banking model is a breakthrough step in expanding financial utilities for customers nationwide, aiming to provide fast, smooth, and secure services, bringing convenient and secure experiences to customers. We believe that the cooperation relationship between FPT Retail in general, FPT Shop in particular, and Vietcombank will become increasingly strengthened and developed for a prosperous Vietnam, contributing to the common goal of promoting technology application, fostering innovation and creativity in line with the spirit of Resolution 57."

On the bank's side, Ms. Doan Hong Nhung – Director of Vietcombank's Retail Division shared: "The agent banking model is a vivid testament to the continuous innovation in Vietnam's

financial industry. In the digital era, when technology is changing every day, Vietcombank constantly seeks creative solutions to meet the increasingly diverse needs of customers. The cooperation between Vietcombank and FPT Retail allows us to leverage the technological strengths and extensive retail network of both parties to bring banking financial services closer to customers."

The cooperation between the two parties is not limited to agent banking services but also aims to expand into areas such as digital technology integration, consumer finance, and financial after-sales services at the point of sale. The goal is to provide customers with modern technology experiences while fully meeting their personal financial needs conveniently and effectively. Thereby, gradually building a comprehensive, seamless, and easily accessible service ecosystem.

With the combination of Vietcombank's financial solutions and FPT Shop's technology platform and extensive network, it is expected to bring many practical benefits, contributing to promoting digital economic development in Vietnam./.

Reject
We use cookies for you to have a better experience on this website.
Accept
Xin chào! Bạn cần hỗ trợ gì?
Chat cùng VCB Digibot