To enhance the customer experience in tracking and reviewing reward miles when using co-branded card products, Vietcombank will integrate Lotusmiles mile reward feature into the VCB Loyalty systemas follows:

• Effective Date: From 02/05/2025
• Applicable Card Products: Vietcombank Vietnam Airlines Platinum American Express® and Vietcombank Vietnam Airlines American Express® international co-branded credit cards
• Eligibility: Cardholders are VCB Loyalty members (meeting both conditions: (i) Successfully activate VCB Digibank and (ii) Hold at least one active international card). 

This change enables customers to conveniently track and check their reward miles anytime via the VCB Digibank application.

Additionally, by becoming a VCB Loyalty member for free, customers can participate in Vietcombank’s exclusive loyalty program with a highly attractive earn–redeem–reward scheme:

• Earn points when transacting (cards, VCB Digibank, savings, insurance purchases, etc.)
• Bonus points on special occasions (New Membership, Priority Customer status, Birthdays, etc.)
• Integrated gift catalogue on VCB Digibank with thousands of exciting options
• Personalised gift suggestions based on preferences and habits
• Track reward redemption status and delivery...

Please refer to full information about the VCB Loyalty program here.

Cardholders of Vietcombank Vietnam Airlines Platinum American Express® and Vietcombank Vietnam Airlines American Express®  are kindly reminded to activate their VCB Digibank account to continue participating in the Lotusmiles Mile Accumulation Program.