Hanoi, 27 March 2025 – The Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) was proud to be presented with two prestigious accolades by The Asian Banker at the Vietnam Excellence in Retail Finance and Financial Technology Awards 2025 ceremony:

• Best Mobile Banking Services in Vietnam for VCB Digibank
• Best Wealth Management Bank in Vietnam

These awards mark significant recognition from the international financial community for Vietcombank’s unwavering commitment to innovation and service excellence—particularly in the realms of digital banking and premium customer serv

(Ms Pham Chau Loan – Deputy Head of Digital Channels & Partnership Development at Vietcombank – receives the award for Best Mobile Banking Services in Vietnam 2025.)

VCB Digibank – Vietnam’s Leading Comprehensive Digital Banking Platform

Aligned with the Government’s *National Digital Transformation Programme to 2025, with orientation to 2030, Vietcombank has made digital transformation a cornerstone of its long-term strategy. With nearly 15 million users, **VCB Digibank** is now among the most popular and widely used digital banking platforms in Vietnam.

In 2024, Vietcombank introduced a new-generation VCB Digibank, featuring a fully redesigned interface and enhanced user experience—emphasising modernity and personalisation tailored to various customer segments. It is the first and only digital banking platform in the market to offer multiple interface versions, specifically designed for:

• Standard – for general users
• YouPro – for younger customers
• An Vui – for senior users
• Priority – for Priority Banking clients

In addition to its tailored interfaces, VCB Digibank offers a suite of standout features designed for maximum convenience:

• One-touch money transfers for faster, simpler transactions
• Intelligent personal financial management with income and expenditure analysis
• Financial group management, allowing shared spending and transfers among group members
• Voice OTT and OTT-based transaction notifications
• Seamless integration with a wide range of payment, investment, and insurance services, alongside access to the largest partner ecosystem in the market

Aiming to become “the bank in every Vietnamese citizen’s hand,” VCB Digibank is not just a digital transaction channel—it is a trusted, convenient financial companion that supports users daily in their digital lives.

(Ms Dang Thi Huyen – Deputy Head of Retail Product Development at Vietcombank – receives the award for Best Wealth Management Bank in Vietnam 2025.)

Vietcombank Wealth Management – A Class Above

Vietcombank has long been committed to providing exceptional services for its Priority clients through the Vietcombank Priority programme—offering bespoke financial products, exclusive privileges, and premium experiences, especially in Wealth Management.

Since its launch in 2019, the Vietcombank Priority brand has continuously expanded and elevated its offering, delivering a comprehensive financial ecosystem that includes payments, savings, credit, investments, insurance, and personalised financial advice.

Key features of the programme include:

• Dedicated Priority service areas at over 200 branches nationwide
• Highly trained Relationship Managers (RMs) offering personalised support
• Streamlined and prioritised transaction handling
• Luxurious Priority lounges at selected airports
• Exclusive benefits via an extensive partner network covering insurance, healthcare, hospitality, aviation, and more

In addition, two premium credit card lines - Vietcombank Visa Signature and Vietcombank Visa Infinite - are designed especially for this customer group, providing top-tier benefits such as global lounge access, international travel insurance, 24/7 concierge services, attractive cashback, and more delivering exceptional value to cardholders and their families.

Vietcombank also leverages its strong ecosystem—including Vietcombank Securities (VCBS) and Vietcombank Fund Management (VCBF), a joint venture with leading global asset manager Franklin Templeton—to offer clients compelling investment opportunities in stocks, bonds, and mutual funds. These can be managed seamlessly through the VCB Digibank platform, ensuring a convenient, integrated, and secure investment experience.


Prestige Reinforced by Regional and Global Recognition

The Asian Banker is one of the most respected financial and banking assessment bodies in Asia, known for its objective, transparent evaluation processes conducted by independent experts. Vietcombank’s dual honours reaffirm its leadership in retail banking and financial technology within Vietnam.

With a vision to become a model digital bank offering comprehensive and efficient services, Vietcombank continues to strengthen its role as a pioneer in Vietnam’s banking digital transformation—while further enhancing its premium service experience, particularly for its high-value customers.