To improve service quality, Vietcombank would like to announce the scheduled technical system migration rehearsal of the Vietnam National Payment Corporation (NAPAS) as follows:

Rehearsal Time: From 00:00 to 01:00 on November 1, 2024 (60 minutes).

During this time, there may be temporary disruptions in some services processed through the NAPAS system, as follows:

• Napas247 Quick Transfer Service (including money transfer and VietQR transactions)
• Domestic Card Payment Service on POS/E-commerce (including both physical cards and digitized cards on Samsung Pay devices)
• ATM Cash Withdrawal/Payment Service
• Bill Payment Service for certain providers in areas such as airline ticket payments, logistics bills, phone bills, water, telecommunications, etc.
• Thailand QR Payment Service
• International Card Payment Service with Visa, Master, and JCB brands

Vietcombank is notifying customers in advance to help plan transactions accordingly and kindly requests understanding in case of any service disruptions. For support, please contact the Vietcombank 24/7 Customer Support Center at 1900545413.

Thank you for your understanding.