VI
As part of the continuous efforts to enhance service quality and customer experience, Vietcombank is pleased to announce an update to the identification criteria for Priority Customers – Vietcombank Priority, effective from January 1st, 2026. The adjustments are designed to increase flexibility, broaden access to Vietcombank Priority privileges for a wider range of customers, while ensuring fairness and transparency for all customers in enjoying Vietcombank’s premium benefits.
Key updates to Vietcombank Priority customer identification criteria:
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Priority customer identification criteria Current |
Priority customer identification criteria Applicable from January 1st 2026 |
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| Deposits |
Average balance of non-term deposits (CASA) over the preceding 12 months from 1 billion VND |
Average balance of non-term deposits (CASA) over the preceding 12 months from 500 million VND |
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Credit card spending |
Total accumulated spending of all personal credit cards (excluding company-authorized personal credit cards) over the preceding 12 months of 150 million VND or more, applicable to personal credit cardholders with a minimum credit limit of VND 70 million | Total accumulated spending of all personal credit cards (excluding company-authorized personal credit cards) over the preceding 12 months of 250 million VND or more, applicable to personal credit cardholders with a minimum credit limit of VND 70 million | ||||||||||||||||||||||||||||||||||||
| Combination of Deposits– Loans –Cards –Insurance –Investments |
Customers must simultaneously meet two conditions:
o Deposits ≥ 1 billion VND o Outstanding loans ≥ 2 billion VND o Credit card spending ≥ 120 million/year VND o Insurance premiums ≥ 70 million VND
*Including: VCBS, VCBF, or other partners of Vietcombank from time to time. |
Customers must simultaneously meet two conditions:
o Deposits ≥ 1 billion VND o Outstanding loans ≥ 2 billion VND o Credit card spending ≥ 200 million/year VND o Insurance premiums ≥ 70 million VND
*Including: VCBS, VCBF, or other partners of Vietcombank from time to time. |
Other Priority Customer identification criteria remain unchanged from current regulations.
Discover Vietcombank Priority privileges
Becoming a Vietcombank Priority Customer not only affirms your strong financial standing, but also commences a journey of partnership with premium banking experiences, thoughtfully designed exclusively for you:
- Preferential offers on deposits, loans, and service fees to help optimize financial efficiency
- The prestigious Vietcombank Visa Signature Credit Card, featuring exceptional dining privileges, cashback of up to 10%, insurance coverage of up to 11.65 billion VND, and lounge access at over 1,000 airports domestically and internationally
- Comprehensive investment and insurance solutions for individuals and families, ensuring security and sustainable financial planning
- 24/7 toll-free Priority Hotline 1800 1565, always ready to provide timely consultation and support
- Vietcombank Priority Lounges at Noi Bai, Da Nang, and Tan Son Nhat international airports, offering a refined and comfortable experience
- Exclusive privileges from global strategic partners and opportunities to attend premium events hosted by Vietcombank
With this adjustment and enhancement of identification criteria, Vietcombank continues to reaffirm its commitment to a customer-centric approach. Beyond delivering comprehensive financial solutions and well-deserved privileges, Vietcombank Priority represents a long-term partnership—where every experience is thoughtfully curated to help shape a sustainable and successful future for our valued customers.
For further details, please contact your nearest Vietcombank branch or call our 24/7 hotlines: 1900 545 413 (for all customers) or 1800 1565 (toll-free, exclusively for Priority Customers).
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19/12/2025 11:15Read more
