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After just over 3 months since the middle of May 2023 when introducing the first test version, until now, Vietcombank has completed the construction and officially launched a brand new website at www.vietcombank.com. The new website promises to bring customers interesting experiences, especially convenience in receiving and finding necessary information according to customers' needs.
Modern interface, personalized experience
Complying with the bank's brand identity standards, Vietcombank's new website has a modern design, applying the most advanced practices in optimizing the user experience for each customer segment of Vietcom. 3 months from the middle of May 2023 when introducing the first test version, until now, Vietcombank has completed the construction and officially launched a brand new website at www.vietcombank.com.vn. The new website promises to bring customers interesting experiences, especially convenience in receiving and searching for necessary information according to customers' needs.bank.
The interface of the main pages of the website is designed consistently with the principle of "no scrolling - 01 click", all features are displayed on one screen. As soon as they access the website, customers can see all the features on the page without having to drag or scroll the page as usual.
Not only stopping at personalizing images and colors representing each customer segment such as Individuals, Organizations or Priority Customers, the new website is also arranged scientifically according to the frequency of use, The user's interest level is based on actual survey results on customer behavior, psychology and desires.
Maximum support for utilities for users
Focusing on convenience for users, Vietcombank's new website adds many outstanding support tools. May be mentioned as:
Search Engine: In addition to searching for information by keywords for advice on appropriate information, customers can also choose products that are suitable for individuals according to life stage. For example, the Career Development stage for young, new-to-work, technology-loving customers... or the Home-Building phase for newly married customers who are in the cultivation stage. Build a home, accumulate finances, raise children...The Product Suggestion feature is prominently arranged in the quick access bar at the home screen to automatically advise and suggest to customers suitable products according to their habits, interests, and income levels. , or according to the specific needs of customers, helping customers save time going to the counter or calling the Call Center.
Card Compare feature helps customers select card products to compare according to the most outstanding features to help customers easily evaluate, thereby finding the most suitable product.
Integrated Calculator: a variety of tools such as calculating interest rates when borrowing, depositing or converting foreign currencies at the exchange rate of the day will help customers easily plan their finances, choose the right products products, terms... right on the website, saving time and being able to make quick and timely decisions.
“The new website is a product of Vietcombank's commitment to digital transformation, aiming to improve customer experience. We have adopted a completely new way of doing things by constantly introducing customers to test versions, thereby promptly recording and translating user wishes into the final product. With this approach, we believe that the new website will best meet customers' expectations, thereby bringing new emotions, enjoyment of discovery as well as maximum convenience for customers." Mr. Nguyen Thanh Tung - General Director of Vietcombank shared.
In the coming time, Vietcombank's new website will continue to be upgraded and supplemented to optimize the experience and bring more utilities to customers./.
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ABOUT VIETCOMBANK
Established in 1963, Vietcombank is currently the leading commercial bank in Vietnam with total assets of US$50 billion and the highest market capitalization among credit institutions listed on Vietnam's stock market. Vietcombank currently has over 22,000 employees with a wide network of activities throughout Vietnam. As a versatile bank with strengths in both wholesale, retail and investment services, leading in applying the best international standards, Vietcombank is always ready to provide customers with financial and banking services. Modern products with best quality. Vietcombank's strategic goal to 2025 and vision to 2030 is to firmly consolidate its No. 1 position in Vietnam, rank among the 100 largest banks in Asia, and one of 300 major financial and banking groups. one of the 1000 largest listed companies in the world, actively contributing to the development of Vietnam. For more information, please visit website: www.vietcombank.com.vn
