Bring you fast and convenient banking services

Vietcombank Phone Banking Service (VCB PhoneB@nking) is built to help customer perform banking transactions through phone channel 24 hour * 7 day at Vietcombank Contact Center’s telephone number 1900 54 54 13.

To be granted VCB Phone B@nking username and password, please simply register for VCB Phone B@nking at  any Vietcombank counters  or through VCB-iB@nking service (in case you have used VCB-iB@nking)


  • Information Inquiry

- Account balance and 5 recent transactions

- Total balance of savings accounts, loan accounts

- Credit card limit, balance and payment schedule

  • Urgent services

- Disable online payment for credit cards

- Disable VCB-iB@nking, VCB-SMS B@nking, VCB Phone B@nking

- Notify loss cards and lock card temporarily

- Change password for VCB Phone Banking

- Credit cards authorization request

  • Other services

- Exchange rate inquiry, services and promotion programs information

- Customer consulting  and support of Vietcombank services